Privacy Policy
Last Updated: April 2026
1. Our Commitment
At ConstantCare, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our website and book our therapeutic services. We are committed to ensuring that your data is handled in accordance with the General Data Protection Regulation (GDPR) and Norwegian privacy laws.
2. Information We Collect
We may collect the following types of information:
- Personal Identification: Name, email address, and phone number when you request an inquiry or purchase a voucher.
- Health Data: Information about physical conditions or injuries provided during consultations to ensure safe treatment (collected only with your explicit consent).
- Payment Data: Transaction details when you purchase through Vipps (we do not store your full credit card information).
- Usage Data: Information about how you navigate our site via cookies and similar technologies.
3. How We Use Your Data
Your information is used to:
- Facilitate bookings and confirm appointments.
- Process payments for gift vouchers and services.
- Customize treatments based on your physical needs.
- Improve our website experience and customer service.
- Comply with legal and accounting obligations in Norway.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For safety reasons, health consultation notes may be kept for a period to track your progress and ensure continuity of care.
5. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (the "right to be forgotten").
- Object to or restrict the processing of your data.
- Withdraw consent at any time for health-related data processing.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to us at:
ConstantCare
Email: hey@constantcare.no
Address: Majorstuveien 31 B, 0367 Oslo, Norway